DR. SHIRLEY J. KNOWLES, MLD, MA, MSc.
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The Work Between
the Words
Thoughtful insights, tools, and stories to support more inclusive, intentional leadership—wherever you are on your journey.
Inclusion in the Workplace Matters:
I’ve had the opportunity to travel to many cities on five continents, meeting people from all walks of life, socioeconomic backgrounds, and worldviews. My travels have taught me many things, but one stands out most: creating an inclusive workplace where people feel supported creates stronger ties to their teams, their peers, and the company.
What is Psychological Safety and Why Does Matters in the Workplace?
As someone who has spent years navigating diverse, global work environments, I’ve come to realize that one of the most critical factors influencing a team's success isn’t just skills or resources — it’s psychological safety. But what exactly is psychological safety, and why does it matter in a workplace?